Privacy Policy

1. General Provisions

This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for the processing and protection of personal data of users provided by the travel company Travel Bee Ltd (hereinafter referred to as the "Company"), registered in Georgia.

The Company is committed to ensuring the confidentiality and security of customers' personal data in accordance with the applicable laws of Georgia and international standards in the field of personal data protection.

2. Collection and Use of Personal Data

The Company collects personal data from users solely for the following purposes:

  • Provision of travel services and tour bookings;
  • Provision of consulting and informational support;
  • Conclusion and performance of contracts for the provision of travel services;
  • Improvement of customer service quality;
  • Sending notifications, news, and special offers (with the user's consent);
  • Compliance with legal requirements.

Personal data may include, but is not limited to:

  • Surname, first name, patronymic;
  • Contact details (phone, email, residential address);
  • Passport data and other identification information;
  • Payment details (if necessary for service payment);
  • Data on customer preferences for personalized service.

3. Transfer of Data to Third Parties

The Company does not transfer users' personal data to third parties, except in the following cases:

  • Data transfer to partners (hotels, airlines, transport companies, etc.) to the extent necessary for the fulfillment of an order;
  • In cases provided by the laws of Georgia (at the request of government authorities);
  • If data transfer is made based on the explicit consent of the customer.

4. Protection of Personal Data

The Company takes all necessary measures to protect users' personal data from unauthorized access, alteration, disclosure, or destruction. We use modern encryption technologies, secure data transmission channels, and limited access to personal data for the company's employees.

5. User Rights

Users have the right to:

  • Request information about the personal data held about them;
  • Make changes and corrections to the provided data;
  • Request the deletion of personal data (except in cases where storage is required by law);
  • Withdraw consent for the processing of personal data.

To exercise their rights, users may contact the Company using the contact details provided in Section 7.

6. Storage of Personal Data

The Company stores personal data only for the period necessary to fulfill the purposes set forth in Section 2, or for the period established by the laws of Georgia.

7. Contact Information

For inquiries regarding the processing and protection of personal data, you can contact us at:

Travel Bee Ltd
Address: 5 Ia Kargareteli St, Tbilisi, Georgia
Phone: +995 598 123 498
Email: temo@travelbee.ge

8. Changes to the Privacy Policy

The Company reserves the right to make changes to this Policy. The updated version of the Policy will be published on the Company’s website and will come into effect as soon as it is posted.

Last updated: 20/02/2025