Terms and conditions

These terms and conditions (the “Agreement”) describe what you are legally entitled to expect from “Travel Bee ” LLC while purchasing services from us. All the obligations of the Parties will be governed by the present terms and conditions. The terms “we”, “us” and “our” refer to “Travel Bee ” LLC. The term “you” refers to the customer visiting our website, booking a service on our website or otherwise using our services.

We sell a variety of travel related products in some cases products and services that are not directly supplied by us (e.g., hotel accommodations, meals, etc). The customers will be entering into a separate contract with such Suppliers in connection with such products and services  as “Travel Bee ” LLC is not a co-vendor of such products and/or services.

Children under the age of 2 can travel free of charge. They do not need a ticket as long as they sit on an accompanying adult’s lap. However, the provision of the information regarding the children is required, so please include them as a passenger in your reservation.

Children between 3 and 10 years of age travel with 50% discount in case of booking group tours (when travelling with their parent) yet they must have a ticket, so please include them as a passenger in your reservation. 

 

 

In case of booking the trip , individual makes the prepayment (up on agreement ) and the rest pay in cash on arrival first day  

If the particular tour is confirmed eg. "therefor you are informed by manager of the ways of payment (bank invoice , link payment etc. ) and you decide to pay by card on arrival , in that case it is + 5 % to the tour price (which is bank fee ) 

 

Full or partial payment of a deposit and submission of the requested information enables us to hold a reservation for you. Upon the payment of the deposit you are authorizing us to make the payment arrangements with the corresponding Suppliers on your behalf. After advance  payment, the conditions of the contract with your Supplier may permit them to make some changes. If we are acting as your Booking Agent, we will pass on any such changes to you as we become aware of it 

 

We accept all major credit cards: Visa, MasterCard , Union Pay , Mir  Russian system Payments  

 

 

This paragraph does not refer to the company’s special offers, each of which has separate terms.

The company reserves the right to change or cancel the tours in case of unfavorable weather conditions and force-majeure situations.

We will ensure that you are promptly notified of any significant changes once we become aware of such change if there is time before the tour, but we accept no liability for any changes or costs incurred that may result.  In case of availability, you will then have the choice of accepting an offer of alternative travel arrangements, or canceling your booked arrangements and receiving any applicable refunds.

 

Customer’s cancellation policy for group tours

For cancellation of the tours reserved for up to five persons, contact us in written form at least 24 hours before the tour. Free cancellation or change of the reserved tours is possible at least 24 hours before the tour starting time. In case the amendment or cancellation is done less than 24 hours before the starting time, 100% of the changed amount will be charged as a penalty. In all other cases as well as in case of no-show the ticket price is not refundable.

For cancellation of the tours reserved for five and more persons, please, contact us in written form at least 48 hours before the tour. Free cancellation or change of the reserved tours is possible at least 48 hours before the tour starting time.  In case the amendment or cancellation is done less than 48 hours before the starting time, 100% of the amount will be charged as a penalty. In all other cases as well as in case of no-show the ticket price is not refundable

 

 Customer’s cancellation policy for private tours and transfers 

For cancellation of the tours please contact us in written form at least 5 days    before the tour. Free cancellation or change of the reserved tours is possible at least 48  hours before the tour starting time. In case the amendment or cancellation is done less than 24 hours before the starting time, 100% of the changed amount will be charged as a penalty. In all other cases as well as in case of no-show the ticket price is not refundable.

For cancellation of the services the amount of which is more than 500 usd , please contact us in written form at least 48 hours before the tour. Free cancellation or change of the reserved tours is possible at least 48 hours before the tour starting time. In case the amendment or cancellation is done less than 48 hours before the starting time, 100% of the changed amount will be charged as a penalty. In all other cases as well as in case of no-show the ticket price is not refundable

 

Customer’s cancellation policy for tour packages

As the tour package is based on overnight services, the package cancellation policy will be settled in accordance to the hotel reservation policy. The company is obliged to notify you about the cancellation terms while making bookings.

By booking your arrangement with us or using our website, you are agreeing to be bound by the terms of this Agreement, including any additional terms and conditions of any Supplier that are applicable to your booking, travel arrangements or use of any website content. You agree on behalf of yourself and those you represent to comply with all such terms and conditions, including the payment of all amounts when due. You agree that any violation of any such terms and conditions may result in

(a) the cancellation of your reservation or purchase,

(b) your forfeiture of any monies paid for your reservation or purchase,

(c) you being denied access to the several  product or service, and

(d) our right to debit your account for any costs we incur as a result of such violation.

You represent and warrant that (a) you are of sufficient age to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these terms and conditions on their behalf, and (c) the information supplied by you or members of your group is true and correct. You are responsible for informing such other persons of all terms and conditions applicable to their travel arrangements. You understand that you are financially responsible for any use of our services or website by you and those using your name or account